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State to require monitors for DaVita before it can reopen


The Lufkin Daily News

Tuesday, June 03, 2008

The state health department will require a Lufkin dialysis center to appoint four staff monitors to its facility before it can be approved for reopening, according to a letter from the state to the facility.

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In a May 16 letter to a division vice president of DaVita, the Texas Department of State Health Services said a licensing survey conducted May 13 found the facility had potentially serious or life-threatening risks to patients — requiring the highest level of corrective action to be carried out for reopening. The letter was released Tuesday in response to an open records request from The Lufkin Daily News two weeks ago.

DaVita has 10 days from May 28 to submit a corrective plan of action to the state for it to approve the facility reopening, said state spokeswoman Carrie Williams.

The letter from the state recommended two nurses, a physician and dialysis technician, by name, that the Lufkin facility should appoint to monitor its staff. The letter also included a list of consulting groups approved by the state to monitor the facility.

DaVita has been working "quite aggressively" with the state since the letter was sent to the facility in mid-May, said company spokesman Michael Chee.

The company has retained all four monitors the state required and is now working toward a re-open date with the state, Chee said. The facility has not yet been approved to be open.

"As we clearly interpret this letter, the state obviously allows us to reopen at a date that we hope is in the near future," Chee said. "We view this as very positive because if the state had any concerns they obviously would not express their intentions about allowing us to reopen."

The center at 700 S. John Redditt Drive voluntarily closed its doors April 28 and contacted officials about a spike in patient deaths and complications, Chee said. The number of patient deaths has not been released by the state, local police or any other investigating department.

Lufkin police on Friday arrested a nurse who had worked at the facility and charged her with injecting two patients with bleach the day the center closed. DaVita fired Kimberly Clark Saenz, a 34 year-old licensed vocational nurse from Pollok, April 29, and also suspects she is connected to four patient deaths that month, Chee said. Police have not filed any charges against Saenz in connection with any patient deaths at the facility. DaVita has turned over all its physical evidence to police in order to make that determination, Chee said. Police have said they are continuing to investigate.

Saenz was arrested Friday on two counts of aggravated assault for allegedly injecting two patients with bleach. She bonded out of Angelina County Jail Monday night on a reduced bond of $100,000, according to a jailer. Her nursing license has been temporarily suspended by the Texas Board of Nursing, and bond restrictions prohibit her from working with patients and administering medication.

Attempts to reach Saenz's attorney for comment Tuesday were unsuccessful.

In the state's letter to DaVita, the monitoring physician, among several things, will be required to oversee facility operations and staff qualifications, training and practices, "including ongoing education and verification of competency." That monitoring physician will also conduct a thorough facility mortality review "to evaluate the statistically significant high Standard Mortality Rate," the letter stated.

A two-person team of monitoring nurses will be required on site, including one nurse there for five days a week during the first month, to "ensure patient safety."

A technician monitor will be required to review the facility's existing water treatment system, dialysate delivery system and machine maintenance practices in addition to other policies, the letter stated. DaVita will pay for the monitors at its facility, Williams said, and none of the monitors has previously worked at the company.

An evaluation of the center within that first month will determine if further on-site presence is needed, the letter stated. The facility will be required by the state to file written monthly reports until the completion of the corrective action plan is fulfilled by state standards. The state is also requiring DaVita to send a copy of the survey report conducted in May, when it is made public, to all of its patients.

"We don't know what determinations the state is ultimately going to make," Chee said. "We have a mutual interest regardless of the findings in ensuring that when the facility reopens we are all comfortable that the issues have been addressed, patients will be safe, and we can begin providing dialysis care again."

The center has had a history of being non-compliant with state standards, according to state surveys obtained by The Lufkin Daily News through open records.

A survey conducted in July 2007 at the Lufkin center stated staff had administered treatments to patients against doctors' orders. The surveyor noted she discovered the errors and told the facility administrator. She remained at the facility for the day until patient treatments were corrected, a state spokeswoman said. The surveyor returned a month later and documented that the facility was in compliance with its corrective plan of action.

Surveys conducted in 2003 and 2006 showed reuse technicians were not properly reprocessing used dialyzers according to AAMI standards and the company's own reuse policy. A follow-up survey to the 2003 report found the center had not corrected infection control problems. Another follow-up survey conducted a month later found the center was in compliance, a spokeswoman said. A follow-up report to the 2006 survey also found the center had complied.

Chee has called those survey reports isolated incidents, saying there is no connection between those reports and the current investigations.

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Comments

By Jennie

Nov 6, 2008 9:30 AM | Link to this

Yes, I was taught to measure bleach - using 10 cc's for disinfection of equipment. These machines are bleached for cleaning - could that be the source of the bleach? Or some other manner ... for this to happen on the open floor, I just hope this woman isn't a scape goat for some short cut. Oh yea shortcuts are done due to short staff. Happens everyday, they put on a show for the state. Davita needs to hire and train superior FA's and directors of the FA's. I worked at a huge center, everyday we were short staffed and patients were herded like cattle. Such a sin but its the truth.

By An oldtime patient

Oct 11, 2008 7:37 PM | Link to this

I've been on and off dialysis for 37 yrs. and in the last 10 yrs. through the same company. Which has been bought by DaVita. It's been only a few years now and there has been the usual up & downs that you get at any job. But our care givers are the best and I've come to know them as my friends. These people are caring and get concerned when I am ill. If there is a problem, then look at the individual that's causing it. The Bible says to not listen to those who are mutters meaning people that complain all the time and are just not happy. As a patient, I hear everything, and most of it is about each other. The Techs. and the nurses. I'm sorry that me being ill is a source of your problems, but we do have our own and if we don't meet your goals- oh well! I realize there are those patients that are impossible to work with, please remember that they aren't happy about thier circumstances.

By urbandjazz1

Oct 2, 2008 4:14 PM | Link to this

DaVita is indeed very money hungry!! They would not
support me on a physical threat from a patient.
Can not in good faith work for a company that would not
support me. Now working for FMC.

By Action needs to be made

Sep 18, 2008 12:46 PM | Link to this

This company is the worst. Trust me I know because I worked for them and they are a bunch of evil, coniving, money hungry people (Davita). Everything that I've read from articles and as well as from family members of patients that belong to Davita facilities all say the same thing. The state has also stated that they're basically always non compliant with the state. And that is true because I've done research about Davita in other states and they're all saying the same thing. We need to come together and put them out of business because patients are not getting the proper care. And the patients are paying their salaries and just making the big wigs of Davita richer and it's not fair. The unit I worked in New York is horrible and another unit has just closed down in New York as well. Please everyone come together and makea public stand to the media so the whole nation could know what Davita is all about. I will be making a stand to my state governor as well as the media real soon.

By Delia

Aug 21, 2008 8:19 PM | Link to this

What is going on with this situation? Is this nurse being charged, being let go or what? I would like an update.

By wow gold

Aug 6, 2008 1:49 AM | Link to this

wow gold
wow gold

By wow gold

Aug 6, 2008 1:42 AM | Link to this

wow gold
wow gold

By ex tech indiana

Jul 30, 2008 10:56 AM | Link to this

Obviously only the first line of my comment was read because i go on to explain that I cannot live my life being pissed for there decision on there own choice for there life. But i do get upset that i try and try to explain to them the bad decisions they make will ultimatly kill them. The resentment I feel I guess I should say is more towards other staff because of there lack of care for patients and there love for money, as well as higher up davita employees who do not actually work in a facility with these people, make it impossible for the pts to hear my voice because everyone else around us few caring staff is saying who cares just make sure your here and on time so we don't have any delays and you better not have any problems or will be really mad at you.

By concerned

Jul 29, 2008 11:18 AM | Link to this

There is no reason for resentment towards patients. The patients are the reason you have a job. Resent the company that promises you something that they know you will never get. If you are just there for the money you are in the wrong place. Sure, everyone goes to work to get a paycheck, but if that is the ONLY reason you go to work, you need to find another field to work in. Healthcare is no place for you. Love of money is what caused all of this in the first place. DaVita and their greed, not wanting to spend money where it needs to be spent and cutting corners that shouldn't be cut.

By another one

Jul 28, 2008 9:40 PM | Link to this

"Would we feel slight resentment to patients that do not meet there goals and affect the bonus" "a little sure!"

And, this tells it all. Patient care driven by bonuses? Resentment towards patients! Thanks for your honesty. If this is prevalent a closer look is warranted.

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